Last updated: June 2025
This Privacy Policy explains how rahaph collects, uses, stores, and protects the personal information of players and visitors on our Philippines mobile sports betting and casino-style entertainment platform at rahaph.win. By registering an account or using any part of our service, you agree to the practices described in this document. We are committed to handling your data with transparency, care, and full respect for your rights under applicable Philippine law. If you have any questions about how your information is handled, please visit our FAQ page or contact our support team directly.
When you register and use rahaph, we collect personal information that is necessary to operate your account and deliver our services safely and effectively. This includes your full name, date of birth, Philippine mobile number, email address, and payment details such as your preferred local payment method and transaction history. We also collect technical data generated by your use of the platform, including your device type, browser, IP address, and session activity, which helps us maintain platform security and improve your experience. During identity verification, we may request a copy of a government-issued ID to confirm your eligibility and comply with applicable regulations. All information collected is limited to what is genuinely needed — we do not collect data beyond what is required to run your account and process your bets and withdrawals. You may update your personal details at any time through your account settings, and we will keep your records accurate and current.
The personal data you provide is used exclusively to operate and improve the rahaph platform for players in the Philippines. We use your information to create and manage your account, process deposits and withdrawals in Philippine pesos, verify your identity, settle bets, and send you important account-related communications such as transaction confirmations and security alerts. We may also use aggregated, anonymised datato analyse platform usage trends and improve our features, but this analysis never identifies individual players. We do not use your personal data for unsolicited marketing from third parties, and we will only send you promotional communications from rahaph itself if you have opted in to receive them. You can manage your communication preferences at any time through your account settings or by contacting our support team at [email protected].
rahaph does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes — this is a firm commitment we make to every player on our platform. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technical infrastructure providers, but only to the extent necessary for them to perform their specific function. All third-party partners we work with are contractually required to handle your data securely and in accordance with applicable Philippine data protection standards. We may also disclose your information when required to do so by law, court order, or regulatory authority, or when we reasonably believe disclosure is necessary to protect the safety of our players or the integrity of the platform. In the event of a business restructure or acquisition, your data may be transferred to a successor entity, and you will be notified of any such change in advance. Outside of these specific circumstances, your personal information stays within rahaph and is never shared without your knowledge.
We apply industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction at every stage of data processing. Your account is protected by password authentication, and we strongly encourage you to use a strong, unique password and to enable any additional security features available in your account settings. Sensitive data such as payment details and identity documents are encrypted both in transit and at rest, ensuring that your most critical information is never exposed in plain text. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable law or for legitimate business purposes such as dispute resolution. When your data is no longer needed, it is securely deleted or anonymised in line with our internal data lifecycle policy. If you believe your account security has been compromised, please contact our support team immediately so we can take prompt action to protect your account.
As a player based in the Philippines, you have the right to access, correct, and request deletion of the personal information we hold about you, in accordance with the Data Privacy Act of 2012 and other applicable Philippine regulations. You may request a copy of your personal data at any time by contacting our support team, and we will respond to verified requests within a reasonable timeframe. If you believe any information we hold is inaccurate or incomplete, you have the right to request that it be corrected without undue delay. You also have the right to object to certain types of data processing or to withdraw consent where processing is based on your consent, though this may affect your ability to use certain features of the platform. To exercise any of these rights, or if you have concerns about how your data is being handled, please reach out to us at [email protected] and our team will assist you promptly. We take all data rights requests seriously and are committed to resolving them fairly and transparently.
rahaph reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or the services we offer to players in the Philippines. When we make material changes, we will notify registered players via the contact details on file and update the "Last updated" date at the top of this page. We encourage you to review this policy periodically so that you remain informed about how we protect your data. Continued use of the rahaph platform following notification of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should discontinue use of the platform and may request deletion of your account and associated data by contacting our support team. Our goal is always to be transparent and to give you full visibility into how your information is used.
Have questions about how rahaph handles your data? Check our FAQ for quick answers, or create your account and experience a platform built with Filipino players' trust in mind.